[Restaurant letterhead or logo]


_____________________ [name of recipient]

_____________________ [full residential address of the recipient]

_____________________ [contact number of the recipient]

Date: _____________ [dd/mm/yy]

Sub: apologising for ____________ [mention reason for apology]

Dear _____________________ [mention the name of the recipient]

This letter is being written to you by me, __________ [mention the name of the sender], the ________ [mention the job title of the sender at restaurant], on behalf of _________ [mention the name of the restaurant] to apologise for ________________ [mention the reason for apologising]. I feel extreme regret and guilt on behalf of the restaurant that you had to face a difficult time and I hope that you shall be able to forgive us. Our restaurant has always worked on the policy of _____________ [mention the policy or motto of the restaurant] and we understand that what happened wasn’t in the right spirit. We at ___________ [name of the restaurant] are very sorry and apologetic for the same.

I being the __________ [mention title of the sender] of the restaurant can completely assure you that what happened won’t be repeated in the future.

Hoping to serving you again,

Thanking You

Yours faithfully,

___________________ [Name of sender]

___________________[name of restaurant]


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