Complaint Department: Service Department,
West side Agency,
Dear Sir / Madam:
I am writing this letter in disagreement with the following information in my account. The items I disagreed are also highlighted in the attached copy of my report which I had received. (1) Disputed that the account number 222 which is held by ABC credit card is not paid completely.
This item is absolutely incorrect because I have cleared the amount completely. I herby request you to delete or rectify the item and make the changes to correct the information.
I have also enclosed a few copies of my bank statements belonging to the credit card company and the cheque numbers to support my position. Please reinvestigate in this matter and correct the disputed item as soon as possible.
Enclosures: (Bank statements and cheque)