12th November, 2011
It is with great regret that I inform you about the failure of delivery of books from your publishing house. I had ordered three books on 12th September 2011 and two months have passed but there has been no delivery of books. I have already paid for these book through a bank draft of ICICI bank with draft number as 8888 and the draft is worth Rs. 2000. I had ordered the following books:
- Law of Gravity By Jemmy Ruse
- Life Science Workbook by Ken Simon
- In depth Zoology by Ben Rogers
I have tried calling your staff but I get vague replies. These books are very urgently required by me. Delay in the delivery of books is hampering my studies. Please look into the matter at the earliest and either deliver my books or refund my money.