Consumer Grievance Letter

(Your Address Line 1)

(Your Address Line 2)

(Date)

Mr. / Ms. (Complete Name)

(Title/Position)

(Company Name)

(Company Address Line 1)

(Company Address Line 2)

Dear Mr. / Ms. (Last Name),

I ordered online through your website a CuisinArt Power Edge Blender Model CBT-1000 on (date). It was delivered to my residence on (date).

I was excited to use the kitchen blender and immediately took it off from the package box. I followed the instructions given in the user manual on first time use but to my dismay the blender was not working. I called your Customer Hotline on the same day that the blender was delivered and they promised to replace it with a new unit. It’s been a month now and no new unit has been delivered.

I’m giving you five (5) days within which to replace the defective unit. If no replacement is made within the said period, I demand full refund. To shed light on this, you can call me at 555-555-5555.

Sincerely,

(Your Signature)

(Your Name in Print)