_________________________ [Name of recipient]
_________________________ [company address line 1]
_________________________ [company address line 2] Date: ____________ [dd/mm/yy]
Sub: Rejection of Order Number: _______________________ [mention the unique order number given by the company]
This is to inform you that our order for _____________ [quantity] of ______________ [insert item] stands cancelled henceforth due to non-delivery on time. The order number __________________ [mention order number] was placed through e-mail on ____________________ [dd/mm/yy], and the expected date of delivery was ________________ [dd/mm/yy]. Due to the non-receipt of the consignment, we got in touch with you on the _________________ [dd/mm/yy] through email. On receiving no response even then, cancelling the order seemed the only plausible solution for us.
This is completely unprofessional behavior on your part and needs to be rectified at the earliest. We have suffered huge losses amounting up to _______________ [insert amount] for this delay, and we sincerely regret that this may adversely affect all further interactions between the two companies.
All the terms and conditions of the order therefore stand negated. This order is rendered null and void for all practical purposes. Thanking you,
______________________ [name of sender]
______________________ [address of sender company line 1]
______________________ [address of sender company line 2]