_________________________ [name of recipient]
_________________________ [address of recipient]
Sub: Order Termination
This is to inform you that we, _________________ [name of company sending the letter], are hereby cancelling our order numbered ____________________ [mention unique order number] due to delay and ultimately, non-receipt of the same. The order was placed on _____________ [dd/mm/yy] and requisitioned _____________ [mention quantity or other appropriate detail] of ______________ [mention item] by the _____________________ [mention date of delivery]. This was not heeded, and the order which was supposed to be delivered via _______________ [mention mode of delivery]. We are extremely disappointed at this lack of professionalism from your end and have been left with no choice but to cancel the order.
All terms and conditions mentioned in the original order stand cancelled. As damages, you are expected to pay _______________ [mention amount] by the __________________ [mention date] in the form of ________________ [mention mode of payment]. A legal notice stating the same has been dispatched and should reach you in a couple of days.
___________________________________ [attested signature of supervisor]
___________________________________ [name of supervisor]
____________________________________ [name of company]
____________________________________ [address line 1]
____________________________________ [address line 2]