20 July 2012
Mr. Ramiss
Sales Manager
Roghy Group
Subject: Sales Termination Letter
Dear Mr. Ramiss
I would like to bring to your kind notice that the board of Jenesis group has collectively agreed to terminate the sales contract with your company with effect from 29 July 2012. Our board had to take this hard decision as your company failed to deliver critical components on time, thereby resulting in loss of business to us. Your company failed to deliver Blue Ray DVD drivers for our computers on time. We had placed an order on 20 June 2012 for the delivery of two hundred Blue Ray DVD drivers. The shipment was to arrive on 27 July 2012 but arrived more than a week late. Also, we had requested you to send one of your hardware specialists to fix the existing problems with our DVD drives. However, your support specialist failed to arrive on the decided date. All these events have prompted our board to take this tough decision.
I regret to inform you that this is our final decision. We thank you for the services offered by your company. In view of these developments, I request you to send the outstanding dues bill which will be settled by the company in one week’s time. We wish you and your company the best of luck.
Sincerely,
Mr Rathore
Managing Director
Jenesis
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